State Agencies, Telecommunications Companies Already Taking Steps to Minimize Outages


Keeping in contact via telephone and internet is important, especially in the aftermath of a disaster.  Hurricanes often knock out not only electricity, but telephone and internet communications.  The following measures are in place to get communications back up as soon as possible should they go down during the storm.

The state has contacted telecommunications partners to activate protective action plans and procedures for Central Offices, tower sites, mobile response units and any other critical infrastructure.

Comcast will be opening more than 137,000 free Xfinity WiFi hotspots throughout the state for individuals in need, including non-Xfinity customers, to help residents and emergency personnel stay connected if Hurricane Irma makes anticipated landfall in Florida. For a map of Xfinity WiFi hotspots, which are located both indoors and outdoors in places such as shopping districts, parks and businesses, please visit

Telecommunications Partners are monitoring fuel levels for generators and back-up power supply for cell towers.

The state is drafting 24-hour staffing schedules and all Telecommunications remain on standby to respond if required. Additional resources are being identified and preparing for potential deployment.

Florida Public Radio Emergency Network (FPREN) has been sharing vital information about Hurricane Irma through their broadcast network, social media and station websites.

FPREN is also reporting important news and information through the Florida Storms app and social media pages.


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